The Eastgate Shopping Centre The Eastgate Shopping Centre

Full time manager

Shop Manager - Gloucester

Shop Manager

Salary: Salary negotiable subject to relevant experience

Full time position - 37.5 hours per week (working pattern to be agreed)

Location: Gloucester

About Midlands Air Ambulance Charity (MAAC)

Established in 1991, Midlands Air Ambulance Charity is responsible for providing pre-hospital critical care across the six Midlands counties of: Gloucestershire, Herefordshire, Shropshire, the West Midlands and Worcestershire. The charity also delivers secondary cover to surrounding areas, such as Warwickshire and mid Wales. Our services are provided by operating three air ambulance helicopters and two critical care cars, which serves the growing Midlands population pf six million plus people.

About the role

We are seeking a dynamic and innovative person to manage our Charity Shop in Gloucester. You will be responsible for all aspects of running the charity shop, including staff, volunteers, customer service, stock management, financial records, administration, compliance with current legislation. Promoting the work of the Midlands Air Ambulance Charity, the Manager will work to budgeted sales targets and will be expected to control shop expenditure.

About you

You will have experience of leading a team, line management and shop management within the charity or not for profit sectors supplemented by significant retail knowledge and experience. Demonstrating emotional intelligence, it is essential that you are a strong team player and can inspire and motivate those around you. You will be highly organised with the ability to prioritise and delegate, as well as bringing excellent communication skills with the confidence to support internal and external stakeholders.  You will be responsible for developing the charities vision and for recruiting and managing a team of employees and volunteers and conducting regular performance reviews.

If you are looking to join a supportive and high-functioning team and bring a clear alignment to the mission and values of the Charity, then we would welcome your application.

You will join a friendly and inclusive team which provides support for the charity’s vital life-saving service. Following completion of a six-month probationary period, we offer up to 6% employer pension contributions, a health cash plan which covers a wide range of healthcare treatments and life insurance.

How to apply:

Please send a full up to date CV with covering letter to introduce yourself and highlighting key achievements and experience relevant to the role and send to


First interviews scheduled for 4th and 5th October 2021.

Appointment is subject to satisfactory references, proof of right to work in the UK and DBS Check


Please note that Midlands Air Ambulance Charity reserves the right to bring forward the closing date of any of its job vacancies if we receive a suitable number of quality applications from which to make a shortlist. Therefore, we recommend that you apply as soon as possible rather than wait until the published closing date.

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